Patient Portal Instructions

Download these instructions as a PDF

To access the patient portal: Go to https://myhealthrecord.com/Portal/SSO.

To login, begin by clicking PATIENT PORTAL at the top of the web page.

Enter user name and password. Click Log in.

 | Oak Street Medical

Along the top and left side of the screen are various options.

 | Oak Street Medical

To Make An Appointment

Click the “My Appointments” link.

 | Oak Street Medical

Click “Request”:

 | Oak Street Medical

Click New:

 | Oak Street Medical

Fill in the form:

  •  Location (Eugene Endocrinology)
  •  Physician
  •  Time frame
  •  Preferred day of the week
  •  Time of day
  •  Scheduling importance (Is it more important to have an appointment with first available physician, to have a certain day or time, etc.)
  •  Give a brief description of the reason for the visit

 | Oak Street Medical

Click “Submit” located in the bottom right of the screen.

 | Oak Street Medical

The following screen will pop up showing that the appointment has been requested.

 | Oak Street Medical

You can see the response in “My Messages”. If you wish to respond to the message to change time or date hit reply.

 | Oak Street Medical

You can also see any upcoming appointment by clicking on the “Scheduled” link or “My Appointments”.

 | Oak Street Medical

To Request A Lab, Contact the Medical Staff/Physician, Request A Refill

Click on “My Messages”:

 | Oak Street Medical

Click New:

 | Oak Street Medical

To request labs, a prescription refill or if you wish to contact your physician/care team choose “Ask a medical question”:

 | Oak Street Medical

Fill out the necessary information and click “Send”:

 | Oak Street Medical

At the top you will see that the message has been sent successfully.

 | Oak Street Medical

An email will be sent to you once a response has been sent. Log back into portal and click “My Messages”. You can respond by clicking reply if more information is needed.

 | Oak Street Medical