Patient Portal Instructions

 

Download these instructions as a PDF

 

To access the patient portal: Go to https://myhealthrecord.com/Portal/SSO.

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Enter user name and password. Click Log in.

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Along the top and left side of the screen are various options.

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TO MAKE AN APPOINTMENT

 

Click the "My Appointments" link.

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Click "Request":

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Click New:

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Fill in the form:

  •  • Location (for internal medicine Oak Street Medical North Building)
  •  • Physician
  •  • Time frame
  •  • Preferred day of the week
  •  • Time of day
  •  • Scheduling importance (Is it more important to have an appointment with first available physician, to have a certain day or time, etc.)
  •  • Give a brief description of the reason for the visit

 

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Click "Submit" located in the bottom right of the screen.

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The following screen will pop up showing that the appointment has been requested.

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You can see the response in "My Messages". If you wish to respond to the message to change time or date hit reply.

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You can also see any upcoming appointment by clicking on the "Scheduled" link.

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TO REQUEST A LAB, CONTACT THE MEDICAL STAFF/PHYSICIAN, REQUEST A REFILL

 

Click on "My Messages":

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Click New:

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To request labs, a prescription refill or if you wish to contact your physician/care team choose "Ask a medical question":

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Fill out the necessary information and click "Send":

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At the top you will see that the message has been sent successfully.

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To see the response click "My Messages":

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