PFAC Planning Committee Chair: Camille
PFAC Planning Committee Coordinator: Brittany
Logistics Coordinator: Crystal M.
Media/Advertisement: Heather R. and Tarie
The Oregon Legislature established the Patient-Centered Primary Care Home Program in 2009 to set the standard for high-quality, patient-centered primary care. As your Patient-Centered Medical Home, Oak Street Medical has been at the forefront of health care reform and strives to deliver comprehensive, high-quality care.
The Patient and Family Advisory Council for Oak Street Medical will help ensure that patients have a voice in their medical care. We will accomplish this by creating a partnership with patients, family members and their health care team to provide excellence in prevention, treatment, and education. The PFAC Council will meet twice a year or more to improve processes and procedures, create programs, and increase patient satisfaction.
Here are some of the many topics our PFAC committee members are working on: patient gaps in care for colonoscopies, mammograms, cervical cancer screenings, social needs and ways to assist patients with assessing community programs or creating onsite classes/programs, as well as increasing patient portal usage.
We want to hear from you and ask that you join us. This is your opportunity to make a difference! We are seeking patients and family members who are willing to be committed to:
• Meeting with Oak Street Medical staff, physicians, and leadership
• Working as a team
• Sharing experiences
• Providing honest feedback
• Respecting the perspectives of others
• Meeting with other patients and families
• Working on program development projects
• Educating the leadership and staff
• Working to program development projects
Examples of your OSM PFAC Council suggestions at work:
• Addressing national awareness topics
• Social needs survey
If you are interested in joining PFAC, please fill out the application (PDF, DOCX) and either mail it to Oak Street Medical, Attn: Camille, 1426 Oak Street, Eugene, OR 97401, or bring it to your next visit. Our PFAC Planning Committee Coordinator will contact you to set up an orientation.